Support

Introduction

• Synapse will respond to any support request within 24 hours, and will endeavour to resolve the problem as quickly and efficiently as possible.
• Synapse offer support via email, which gives the best response speed and efficiency to an international customer base, and also where necessary via telephone.
• As a small company, we are able to offer a much more personal service than our competitors. We are committed to making this product the leader in the industry, and we recognise that making our customers happy is the best way to do this.
• Our support service runs 24 x 7 x 365 - always on!